BU 129 - Quality Management

Credit Hour(s): 3
Contact Hours: (3, 0)

This course will teach students the knowledge and skills they need to achieve organizational excellence. It focuses on two primary aspects: the people (i.e. employee empowerment and leadership, training, team building/teamwork, and conflict management) and the technical processes and tools (i.e. process improvement, Quality tools and techniques, and industry standards).